Returns Policy

WARRANTY AND RETURNS PROCESS

Welcome to animetooyou.com. We pride ourselves in our product quality with strict quality control checks in place. To provide you with additional peace of mind, we also offer a comprehensive 30 Day Returns guarantee. Buy with confidence and enjoy a great shopping experience with Anime Too You.

Returns Process & Time-Frame. Please carefully follow our returns process to minimize any delays: 

1. If your item is returnable (see above), Contact our Support team. 

  • Order number
  • SKU number or product name
  • Reason for return

2. Our customer service team will respond to your request within 24 hours and provide you with a Return Merchandise Form (RMA) along with our returns address.

3. Please return the item according to our instructions on the RMA form and send us return proof in the form of the tracking number and a valid return receipt.

4. Once we have received the returned item(s), we will email you and arrange an exchange or a refund within 30 days.

After this, please note the refund times below:
For credit card refunds, please allow between 7-14 business days for the transaction to process. 
For Wallet refunds (store credit), please allow 24 hours for your account to be updated.

Return Shipping Costs & Address.
 Please always Contact Us prior to returning the items by submitting a ticket to obtain an R.M.A form (Return Merchandize Authorization) with the returns address to:

Anime Too You
112 Mountwise
Newquay
TR71QP
United Kingdom

A) All shipping fees are at the customer’s expense. This includes shipping fees for a return or exchange. Shipping fees are non-refundable.
B) Please contact your local post office to confirm the actual return shipping fee. We recommend you use the cheapest registered airmail method that is available.